Job Title: CRM Executive – Sales Support
Location: Chennai (Work from Office)
Experience: 0–2 years
Company: Lumel – A Product Development Company
About Us
We are a fast-growing product development company focused on building world-class BI & Analytics solutions. With offices in Chennai and the US, we thrive on innovation, customer focus, and building teams that love what they do.
Job Summary
We are looking for a smart and enthusiastic individual to support our Sales team by managing CRN-related tasks, maintaining and learning our CRM system (HubSpot), and ensuring smooth communication and coordination with clients and internal stakeholders.
Key Responsibilities
- Manage and update CRN (Channel Reseller Network) data and documentation.
- Learn and maintain our CRM tool (HubSpot) for daily operations.
- Coordinate with the Sales team to track leads, opportunities, and client communications.
- Help ensure data accuracy and consistency across all sales and CRM systems.
- Communicate professionally with clients and partners, maintaining good rapport and responsiveness.
- Identify and flag gaps or inefficiencies in the CRN or CRM processes and suggest improvements.
- Provide basic reports or dashboards from CRM when needed by Sales or Management.
What are we looking for in the candidate
- A fast learner, especially with software tools and CRM systems.
- Possess strong common sense and logical thinking abilities.
- Excellent verbal and written communication skills.
- Detail-oriented, organized, and proactive.
- Able to work independently and as part of a team.
Qualifications
- Any Bachelor’s degree.
- 0–2 years of experience in sales support, CRM handling, or similar roles.
- Familiarity with HubSpot (preferred but not mandatory – training will be provided).
- Basic knowledge of B2B sales processes is a plus.
Why Join Us
- Work in a fast-paced, high-learning environment.
- Be part of a supportive and energetic sales and marketing team.
- Opportunities to grow into roles in CRM strategy, sales ops, or account management.
